Energy consumers


Energy consumers have to be informed about planned project implementations. This is of high interest for the local energy suppliers to realize envisaged activities. The aim of knowledge sharing activities launched by Innsbruck`s local energy provider IKB (Innsbrucker Kommunalbetriebe) was to identify the challenges and chances of increasing decentralized injection of renewable energy in public nets.

Chances of an intelligent energy management were detected for small and medium-sized enterprises (SMEs) that can achieve – with the support of intelligent sensor data – an optimal adjustment of local production and consumption. Furthermore, IKB analyzed the optimization between energy consumption, energy usage and energy efficiency.


Involvement strategies and methods

IKB selected 25 energy intensive companies for the analysis of chances of an intelligent energy management. Information was gathered via a questionnaire elaborated by Urban Institute. The questionnaire focused on the flexibility of energy consumption of companies. Since the feedback rate of the survey was low, the customer center of IKB performed telephone interviews following an interview guideline.

Results of this survey and analysis of pilot facilities, households and utility providers fed into the definition of ten Value Added Services (VAS) for smart energy. IKB developed a web application for accessing the VAS in a cockpit view. The open urban sensor data platform makes the system special. It is possible to provide cross-domain real-time data for different applications on top of the platform. In the Smart Home cockpit (web-based application) all individual components are merged into one interface (via the IKB server), and the tenants get access to energy data of their apartment. The interface is currently used to visualize the energy behavior for the individual tenant. The test of the Smart Home cockpit was voluntary to tenants in the SINFONIA buildings. A free tablet and free internet connection for one year served as incentives.

User interface of the VAS Smart Home cockpit
User interface of the VAS Smart Home cockpit

More information on the Open Urban Sensor Data Platform is available here.


One of the main challenges of the above mentioned knowledge sharing activity was to describe the aim of the study in short precise sentences as well as to avoid a sales conversation but to establish a cooperation that allows the transport of benefits of the SINFONIA activities.



In order to establish a smart electric grid for a city or a district the involvement of companies is essential. Contact with possible partners (e. g. SMEs) should be personal and not via e-mail or letters. Telephone consultation could be one mean to set up contact and to exchange knowledge. Interested companies should be informed about the overall context, the targets of the project and its visions. For the further transfer of knowledge can be used questionnaires. Anyhow, the direct involvement of companies concerned within the project is highly recommended.